Live the culture we want to create.

Self-reflection is an excellent method for identifying areas where we would like to change or reprioritize.


Self evaluation:

  1. team understands their objectives and outcomes (ask the team how we can better understand what the company expects of us)
  2. help team collaborate across boundaries. (stronger relationships with other managers in the co)
  3. create the time and space for the team to learn.


Self evaluation:

  1. promote co as a great place to work for both current and future employees (how much of is that my contribution?)
  2. am i and why am i fan of this place?
  3. advocate for the growth of others. (make yourself available to mentor; regular career conversations; scan for opp. for others’ growth)

Connecting with the team

“Rule of three” – after three mails on the same topic, interact with the person you’re messaging.

Set aside dedicated time to do email.

Being Curious:

Seek Input:

Demonstrate openness:

Be Accountable

What matters to each individual

four types of intrinsic motivation:

  1. Achievement motivation – “need to make progress, win and accomplish great things”. Achieve and excel in a results focussed environment.
  2. define clear success criteria
  3. give them complex challeges
  4. recognize their accomplishments and goals.
  5. Status motification – need for control, authority and influence. need to improve their reputation and have their ideas and solutions accepted and implemented over those of others. prefer to work in competitive environment.
  6. publicly acknowledge one of their ideas the best solution to a problem.
  7. give them opportunities to lead or influence others
  8. praise regularly
  9. Affiliation motivations — “relationships and liked by others”. meaningful, lasting relationships. prefer to work in groups, where collab is valued and encouraged.
  10. align to proejcts where they get to work with others
  11. connect them to team goals and success
  12. recognize their contribution to team success.
  13. Societal motivation – “make a difference in the world”.
  14. help them see how their efforts impact greater good
  15. give them tiem and space to work on projects with community and social impact
  16. appreciate the impact they have beyond the Co.

Questions to talk about motivation:

SCARF model

  1. Status – our relative importance to others.
  2. Certainty – our ability to predict the future.
  3. Autonomy – our sense of control over events.
  4. Relatedness – how safe we feel with others.
  5. Fairness – how fair we perceive the exchanges between people to be.